Customers inundating suppliers in a tsunami of panic
Fear was raised that in the area of Embedded Systems in particular, customers would inundate the suppliers of electronic equipment and microchips with requests for information, and they would be unable to cope. Gary Easterbrook spoke of a tsunami of panic. The vendors will be deluged. They will not have the people to open the post on a Monday morning. U.S. commentator Peter Pittaway said, The chip fairy will not turn up.
Diary
On Monday 23rd February Mr David Atkinson and Gary Easterbrook held a meeting with Kathy Adams running the Social Security Administrations year 2000 project. Recognised as being one of the most advanced Federal projects Kathy Adams said
“At social security we started a long time ago. We had a system break which was the best thing we could have happened to us. We keep track of peoples lives-births, marriages, deaths so we are particularly date intensive. At SSA we put out 50 million payments a month. Half of those recipients would be in poverty if they didn’t have them. Typically they take a nanosecond to turn them into cash
David Atkinson So if you’re dead they are dead?
Kathy Adams “That’s right.We have renovated almost all of our software.We spent 6 months developing a test plan. People have underestimated the amount of time that testing would take. I would be extremely nervous if I were not into testing right now.
Staff of Senator James Inhofe reported to Mr Atkinson that the Senator was dismayed at the Administrations lack of interest. The Senator is head of the Readiness Committee.Dan Groeshen, National Defence Fellow said “Readiness means moving fuel in times of crisis- moving soup and bullets. There is lots of concern with air traffic control systems-some of them still have tubes in.
Tony Valletta running the project at the Department of Defence (possibly the largest project in the world) last week invited “our closest allies to a meeting about the year 2000 problem. He told Mr Atkinson that the MOD and representatives from Australia, New New Zealand, Canada and France had been invited. The DOD has identified 28000 applications of which 3000 are mission critical. Mr Valletta said “We want to set the standard for international co-operation. Us (DOD) working with your MOD. Banks working with banks. There are huge logistical problems, however. My Navy is all over the world. It’s deployed. How do you go in there, fix the problem when they are in an operational scenario.
Mr Valletta says “We have found embedded chips in our smart buildings. A lot of our medical equipment has embedded chips. He went on to stress that his concern was not in the area of weaponry “Our weapons systems are not a big problem. The support equipment is a problem. Bombs will not fall out of the sky. Sons and daughters will be safe.
Frank Gaffney Director of The Center For Security Policy, a Washington D.C. “Think Tank, advised Mr Atkinson “Most people who are affected by this are unaware of the problem Mr Gaffney was asked why he was particularly critical of Vice President Al Gore. “This issue is not sexy. It has the potential to be his undoing. Tony Blair is very well positioned to raise the awareness of this issue
Mr Atkinson had a further meeting with the newly appointed Tsarina of the Year 2000 Conversion Council, Sally Katzen. Through her boss, Mr John Koskinen, she reports directly in to President Clinton. She reported that the Council’s first job was to get their own house in order, focusing on the departments that were most behind. Included in this category were the departments of Agriculture, Health and Human Resources, Transport and Energy. The Federal Government does not intend ensuring that consumer’s personal goods (fire alarms VCR’s and so on) will work in the year 2000.
The last meeting of the week took place in Congress between the 2 Republican politicians most concerned with the year 2000, Steve Horn and Connie Morella,
And Mr Atkinson and Gary Easterbrook of ESSP.
Steve Horn reported that the Federal Bank was very active, but one smaller bank was punitively closed down for several days because it was not working on its year 2000 problem.
Earlier in the year Congressman Horn had a meeting with Mikhail Gorbachev who had recommended that an association of political leaders address this problem. The congressman went on to suggest that it might be a good idea in the U.K. to hold a royal Commission. Mr Atkinson reminded him of Harold Wilson’s words Royal Commissions takes minutes and lasts years! Mr Horn explained how he was scoring the Government Agencies A to F as you would in a school report. (See attached). At this point his technical aid, Bob Ellaway commented. My job is trying to make the disaster smaller. The reality is that even for the mission critical applications they will not be fixed until the year 2007 or 2009.