1.Who is Audley Court?
Audley Court is the trading name of Raven Audley Court Ltd, a specialist provider and manager of luxury retirement projects across the UK. The Company was founded approximately 20 years ago and is subsidiary of the publicly listed Raven Mount PLC. Further company information is available at www.theravengroup.co.uk. Audley Court is managed by a highly experienced team with combined skills in property development, estate management and healthcare, centrally based in our head office in Staines, Middlesex.

2.Are Audley Court Developments age exclusive?
The minimum age requirement to live within an Audley Court development is 55.

3.Will I own my new home?
Yes – each property on and Audley Court development is sold on a long leasehold basis. It is your property, free to decorate in your own style, held as your own asset and free to sell at any stage at full market value. In this way your capital is kept intact and you are able to enjoy the benefits of a continued investment in property.

4.Will I be able to stay in my home as long as I chose?
The whole ethos of Audley Court Ltd is to provide luxury accommodation for the active, independent retired but also to cater for whatever your needs may be in the future. We would like to believe that we can deal with all of the challenges that come from growing older and we are able to discreetly adapt both your property and/or the range of bespoke services supplied to suit your changing needs.

5.Who manages each development?
Rather than employ an external management company as is the case with many retirement schemes, each Audley Court development continues to be managed by our own in-house specialist team. This ensures that our purchasers are offered continuity and consistency in dealing with the same company from the time that they reserve their property and onward throughout the length of their ownership. Based at each location is a fully trained and experienced Estate Manager who oversees the day to day running of operations and co-ordinates the local staff in the provision of services such as catering, property maintenance, cleaning and security.

6.To whom do I pay my service charges and how extensive is the service provided?
You pay your service charges monthly by direct debit to Audley Court as managers of the project. Those charges go to meet the expenses of running the estate (day to day maintenance of the buildings and grounds, heating and lighting of all communal areas, security systems, building insurance etc) and cover the cost of the staff who provide support as well as running the social and leisure facilities at each location. Each development has resident staff for 24hrs providing complete peace of mind in the event of any emergency. Full details of specific service charges are available from the sales manager based at each of our current developments. All of the charges are limited to increase only in line with inflation so that you know whatever happens in the future, the cost will not rise to an unacceptable level.

In addition to the standard services a comprehensive range of additional goods services and are offered at each Audley Court development . These may include meals, drinks, hairdressing, shopping, laundry, cleaning etc. The cost of these additional services are all priced separately (in the manner of a hotel ‘room service’ ) and the cost added to your monthly service charge. This menu of services (that even extends to full domicillary care if ever required) enables our owners to vary their range of services and only pay for them if and when requested. It is the range of services and the flexible way in which they are offered that sets Audley Court developments apart.

7.What happens if major repairs are needed in the future?
Rather than make a monthly deduction within the service charge, whenever ownership of a property is transferred, a sum of money is retained linked to the number of years that you have owned the property. In this way a fund is accrued to pay for any repairs and renewals that become necessary to common areas and the outside of your property. This gives each owner the confidence of knowing that they will not face hefty, unexpected bills should works become due, combined with the comfort that an ongoing provision has been made to safeguard the presentation of the buildings long into the future.

8.Can I bring my pet?
Yes. Although we ask that you let us know before you move in what they are and written permission will be required from the EstateManager. In normal circumstances, we actively encourage pets to live on the estate. We can also arrange to look after them for you if you go away.

9.Is There anywhere for my friends to stay if they visit me ?
Yes. We provide an overnight suite for visitors which is available free of charge for a maximum of 3 days at a time.

10.How Do I sell My Audley Court Property?
At the point at which you wish to sell, Audley Court will act as your selling agents, hopefully introducing your property at a price agreed with yourselves, to a waiting list of purchasers. For this, there is a one-off sales administrative charge . In this way, you can have peace of mind, knowing that your property will professionally handled by those best placed market the benefits of the development which in turn ensure that the maximum price can be achieved. In the unlikely even that we are unable to find a buyer, you are free to instruct your own estate agents to act alongside us after an agreed period of time.

11.How do I receive more information on specific developments?
Click on the Contact Me tab on our website and complete your contact details, together with the developments that you are interested in. If the scheme is current, we will be delighted to send you a brochure and current price list . If it is a forthcoming scheme, your name will be added to our database and we will send you further updates as they become available. Alternatively, please feel free to use the telephone numbers listed in each location should you wish to speak to someone in person. We very much look forward to hearing from you!

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