Privacy Policy
This privacy
policy sets out how City Moving & Storage Ltd uses
and protects any information that you give City Moving
& Storage Ltd when you use this website.
City Moving &
Storage Ltd is committed to ensuring that your privacy
is protected. Should we ask you to provide certain
information by which you can be identified when using
this website, then you can be assured that it will
only be used in accordance with this privacy
statement.
The
information we collect:
City
Moving & Storage Ltd collects information by
various methods including information actively
provided by its lead providers, its customers, and
information arising from customer surveys, moves and
general feedback.
The types of
personal information we collect include name, contact
information, identification information, and all data
relative to the performance of our moving, relocation
and associated services. We may record calls to or
from our sales/customer service representatives for
purposes of accuracy, performance reviews, training,
and general quality assurance. Personal information
received from customers and their employees will be
used solely for the purposes of delivering authorised
services to such customers and employees.
What we do with
the information we gather:
This
information is used to aid in the provision of our
various products and services, including customer
service, accounting, billing, collections. City Moving
& Storage Ltd may use aggregate or anonymous
information, which will not be linked to identified
individuals, for various uses for itself and third
parties.
·
Security
Personal
information is stored in a combination of paper and
electronic files. They are protected by security
measures appropriate to the nature of the information
and are subject to the provisions of the Data
Protection Act 1998.
·
Accessing
information
Individuals may
review their personal information contained in City
Moving & Storage Ltd files by contacting the City
Moving & Storage Ltd Privacy Officer. If an
individual believes that any of their personal
information is inaccurate, we will make appropriate
corrections.
How we use
cookies:
A cookie is a
small file that is stored on your computer and allows
websites to ‘remember’ you, either for the duration of
your visit (a ‘session cookie’) or for repeat visits
(a ‘persistent cookie’). Cookies allow websites to,
among other things, remember if you have logged in or
not, remember your preferences and tailor your
experience of the website.
We use traffic log
cookies to identify which pages are being used. This
helps us analyse data about web page traffic and
improve our website in order to meet our customer’s
needs and expectations. We only use this information
for statistical analysis purposes and the data is not
personally-identifiable.
Overall, cookies
help us provide you with a better website, by enabling
us to monitor which pages you find useful and which
you do not. A cookie in no way gives us access to your
computer or any information about you, other than the
data you choose to share with us and the data provided
by your browser (i.e. what type of browser you are
using).
You can choose to
accept or decline cookies. Most web browsers
automatically accept cookies, but you can usually
modify your browser settings to decline cookies if you
prefer; however, this may prevent you from taking full
advantage of the functionality of a website.
Links to other
websites:
Our website may
contain links to easily enable you to visit other
websites of interest. However, once you have used
these links to leave our site, you should note that we
do not have any control over that other website.
Therefore, we cannot be responsible for the protection
and privacy of any information that you provide whilst
visiting such sites and such sites are not governed by
this privacy statement. You should exercise caution
and look at the privacy statement applicable to the
website in question.
General:
City
Moving & Storage Ltd may change this policy from
time to time by updating this page. You should check
this page from time to time to ensure that you are
happy with any changes. This policy is effective from
24.11.2017.
Notwithstanding
the general terms of this policy, the collection, use,
and disclosure of personal information may be made
outside of the terms herein to the extent provided for
in any applicable privacy or other legislation in
effect from time to time.
City Moving &
Storage Ltd may disclose personal information to
another entity purchasing (including for diligence
purposes prior to purchase) the assets of City Moving
& Storage Ltd provided that entity abides by this
or a similar privacy policy.
Controlling your
personal information
We will not sell,
distribute or lease your personal information to third
parties unless we have your permission or are required
by law to do so.
You may request
details of personal information which we hold about
you under the Data Protection Act 1998. A small fee
will be payable. If you would like a copy of the
information held on you please write to City Moving
& Storage Ltd, Unit 1, 106 Brent Terrace, London
NW2 1LL.
Issue 1
Issued
November 2017
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